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Frequently Asked Questions

Commonly asked questions about Moody's Anlytics

Here are questions that our clients and potential users frequently ask us. If you don't find an answer to your question, please contact us. Our About Moody's Analytics section of this website also serves as an excellent reference for more information about our company.

About Moody's Analytics

Moody's Analytics Products & Services

Contacting Us

Who is Moody's Analytics?

Moody's Analytics, Inc. is a leading independent provider of economic, financial, and industry research designed to meet the diverse planning and information needs of businesses, governments, and professional investors. Our research has many dimensions: country analysis; financial markets; industrial markets; and regional markets. Moody's Analytics information and services are used in a variety of ways, including strategic planning; product and sales forecasting; risk and sensitivity management; and as investment research.

We have over 500 clients worldwide, including the largest commercial and investment banks; insurance companies; financial services firms; mutual funds; governments at all levels; manufacturers; utilities; and industrial and technology clients.

For more information about Moody's Analytics, click here.

How long have you been in business?

Moody's Analytics was founded in January 1990. At that time, our corporate name was Regional Financial Associates. We were acquired by Moody's Corporation in November 2005.

Where are you located?

Moody's Analytics has offices around the world. Our headquarters is in West Chester, Pennsylvania, a suburb of Philadelphia. We also have offices in London and Sydney.

What kind of products do you have?

Our products fall into three broad categories.

We offer publications that present analysis of current conditions and forecasts of expected conditions for the U.S. macro economy, state economies, metropolitan area economies, major industrialized and developing countries, and industries. View all of our publications here.

We offer data series that cover countries (from macro data through zip code data), industries, and major economic sectors (GDP, demographics, etc.). For a quick view of all of our databases, click here.

We offer various web-based products that meet specific user needs for analysis and forecasted information. Dismal Scientist covers the global economy, including over 300 indicators for over 46 countries, with analysis updated each business day. The Moody's Analytics U.S. Macro Model allows users to develop their own forecasts for the U.S. and major industrialized nations. CreditForecast.com, a joint venture with Equifax, offers forecasts and analysis of credit quality for major credit segments across metropolitan areas. Case-Shiller Indexes, a joint venture with Fiserv Inc., are widely recognized as the most trustworthy and authoritative home price change measure.

What are the qualifications of your staff?

Our senior staff--senior economists and service directors--is made up of M.A. and Ph.D. economists. Approximately 40% of our research staff holds a Ph.D. as their highest degree; another 10% holds an M.A. degree and the remainder have B.A. degrees. Our service directors (senior staff members who are responsible for various product lines) have an average tenure of six years and are highly experienced in economic consulting and forecasting. Our Chief Economist and CEO each have over fifteen years' experience in economic consulting.

Many of our staff members come to us directly from such schools as the University of Pennsylvania, Swarthmore, the University of Delaware, the University of Michigan, the University of Wisconsin, Penn State, Princeton University, the University of Toronto, Emory University, and Duke University. Other staff members come to us from major corporations, such as commercial banks, other consulting firms, the Federal Reserve System, and the federal government.

Who owns Moody's Analytics?

Moody's Analytics is owned by Moody's Corporation. We were pleased to join the Moody's Corporation family in November 2005.

Who are your clients?

Our products and solutions are used by more than 800 major corporations worldwide representing a broad range of industries including banking, government, asset management, real estate, utilities, and retail. We offer a variety of standard and customizable services to help our clients – from the experienced modeler to the busy executive – make more informed business decisions.

If I have a question about something, how quickly can I expect a response?

Our goal is to answer all questions within four business hours. Oftentimes, we are able to provide answers much more quickly, usually within an hour or two. Questions asked through our toll-free number (866.275.3266) are answered first, then questions asked through Live Help, then questions asked through email.

Is it true that you have Rottweilers for company mascots?

You bet we do! We are very lucky to have Luke, Owen and Kelly in our West Chester offices every day.

Do you customize products?

We customize most of our products to meet our clients' needs. We do this in two broad ways. First, we can customize our subscription forecast reports and databases on states, metro area, industries, and consumer sectors to add or drop coverage, depending on the clients' needs. For example, Précis Metro covers all U.S. metropolitan areas; clients can subscribe to the number of areas that meets their needs at a commensurate cost. A client can choose (for example) to subscribe to 30 metro areas, 10 states, and 25 industries. We also offer subsets of our forecast databases covering global macro/metro U.S. macro, countries, states, metropolitan areas, counties, and detailed employment.

Second, we can produce reports on geographic areas (states, metropolitan areas, selected counties) and industries that are completely tailored to the client's needs. Clients tell us what their general interests are (credit quality, loan volume, housing activity, retail sales, etc.), what geographic areas or industries they are interested in, and the type of forecast detail they need. We then produce the reports in a format chosen by the client.

How detailed is your data?

Our data series range from those with very broad detail, such as Gross National Product and Personal Income, to those with very fine detail, such as U.S. Census data. For regional economic and demographic data, a useful rule is that the greater the geographic concept (zip code to metro area to state, for example), the greater the level of detail available. We do not maintain data on individual securities or companies. For more information on our data offerings, contact our data specialists at 866.275.3266 or email.

Can I get a few data series, or do I have to subscribe to an entire database?

Most of our historical data series can be purchased on a per series basis and are available for immediate purchase and downloading at our online research store. Other series, including all of our forecast data series, can be purchased by contacting us by phone (866.275.3266) or email.

How often do you update forecasts?

Our Country Forecasts, U.S. Macro, U.S. State, U.S. Metropolitan Area, U.S. County, U.S.Macro Alternatives, and CreditForecast.com forecasts are updated monthly.

What kind of consulting work do you do?

We do many different types of consulting work. Many of our consulting projects involve forecasting a client's proprietary data (sales and/or loan volumes, delinquencies, sensitivity or elasticity analysis, etc.). We also customize our existing models to incorporate proprietary detail for clients for alternative simulation analysis. View examples of previous consulting projects.

How do I contact you?

To contact us from the U.S. and Canada, call Client Services toll free at 866.275.3266. To contact us from Europe, Middle East and Africa, call +44.20.7772.5454. To contact us from the Asia/Pacific region, call +852.3551.3077. From all other locations, call 610.235.5299. Monday through Friday, 7:00 AM to 7:00 PM ET, or send us an email message.

What are your hours of operation?

Monday through Friday, 7:00 AM to 7:00 PM ET.

What is your phone number?

U.S. and Canada, call toll free at 866.275.3266.
Europe, call +44.20.7772.5454.

Asia/Pacific region, call +852.3551.3077.
All other areas, please call us at 610.235.5299.

Contact Us
U.S./Canada +1.866.275.3266
Europe +44.20.7772.5454
Asia/Pacific +852.3551.3077
All Others +1.610.235.5299
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